In the vibrant landscape of McDonough, Georgia, Kirby G’s has carved a name for itself as an award-winning burger destination. However, the journey of this beloved establishment is not without its hurdles. From a lengthy closure due to unforeseen circumstances to navigating the complexities of the post-pandemic world, Kirby G’s story is one of resilience, passion, and community support.
The Origins of Kirby G’s
Kirby G’s began as a dream shared between Neil Daniel’s wife and her father-in-law, Kirby Godsy, in 2008, right during the Great Recession. The restaurant quickly gained recognition when it was named one of the top five burger places on the South Side, thanks to a feature by Metromix. This initial acclaim set the stage for a remarkable journey.
Over the years, Kirby G’s continued to shine, earning accolades such as the title of “Best Burger in Atlanta” by the Atlanta Journal-Constitution. In 2019, Kirby G’s reached new heights by competing at the World Food Championships, where they ultimately won the coveted title of World Burger Champion. This achievement solidified their reputation and showcased their culinary prowess.
Challenges on the Road to Reopening
Despite their success, the road ahead was far from smooth. In December 2020, just as they were preparing to reopen after renovations, a garbage truck collided with the back of the building. What was initially expected to be a 21-day shutdown turned into a grueling 16-month closure. The impact of this incident on small businesses is profound, and Neil had to lean on his faith and resilience to navigate this trying time.
“You have to put it in God’s hands and trust that things will work out,” Neil shared. The financial strain was immense, with delayed payroll and mounting bills. The emotional toll of laying off employees was equally challenging, as Neil faced the daunting task of ensuring the well-being of his staff during the shutdown.
Reopening and Regaining Momentum
After nearly a year and a half, Kirby G’s finally reopened its doors. However, the return to normalcy was not as straightforward as anticipated. While many loyal customers were eager to return, the restaurant faced the challenge of re-establishing its presence in the community. Neil noted that many patrons were unaware that Kirby G’s was back in business, despite efforts to promote their reopening through social media and local news coverage.
“It feels like a first-year opening again,” Neil remarked, as the restaurant welcomed a mix of returning customers and newcomers eager to try the acclaimed burgers.
Signature Burgers and Menu Highlights
At the heart of Kirby G’s success are its signature burgers, which continue to draw in crowds. The “Marriage of the Century” burger, featuring a unique blend of pool bacon, is a must-try for any burger enthusiast. Neil’s team has also introduced new specials, including the guacamole burger, which played a pivotal role in their success at the World Food Championships.
“It’s a blend of sweet, spicy, and savory,” Neil described, highlighting the culinary artistry that goes into each burger. The passion for creating exceptional dishes is evident in every bite.
The Impact of Rising Prices and Staffing Challenges
As Kirby G’s navigates the post-pandemic landscape, rising prices and staffing issues pose ongoing challenges. Neil emphasized the significant increase in food costs, especially with staples like ground beef and chicken wings. Customers may notice higher prices compared to two years ago, but this is a reflection of the broader economic landscape.
“We’re right in line with everyone else,” Neil explained, noting that the entire industry is adapting to the new normal. Supply chain disruptions and inflation have made it necessary for restaurants to adjust their pricing to remain viable.
Building a Strong Team
Staffing remains a critical issue for Kirby G’s, as it is for many restaurants across the country. Neil shared that while they lost some staff during the shutdown, they have worked to build a strong team of skilled individuals. Training is essential, and Neil takes pride in teaching his team about the art of burger-making.
“It usually takes about six months for new staff to really get into the swing of things,” he noted, emphasizing the importance of nurturing talent within the restaurant.
Community Engagement and Burger Classes
One unique aspect of Kirby G’s is their burger classes, which are open to the community. Neil teaches participants the techniques behind creating the perfect burger, providing insights into flavor combinations and cooking methods. This initiative not only engages the community but also fosters a deeper appreciation for the culinary process.
“It’s an eye-opening experience for many,” Neil shared, as participants learn about the intricacies of burger-making beyond just slapping ingredients together.
Advice for Aspiring Entrepreneurs
For those looking to venture into the restaurant business, Neil offers valuable advice based on his experiences. He emphasizes the importance of having an operating agreement if partnering with someone, ensuring that both parties are aligned in their vision. Additionally, proper capitalization is crucial to weather unforeseen challenges.
“Be prepared for changes,” Neil advises, reflecting on the unpredictable nature of the industry. The ability to adapt and remain resilient is key to long-term success.
Conclusion: A Bright Future Ahead
As Kirby G’s continues to rebuild and regain its momentum, Neil remains optimistic about the future. The support from the community and the dedication of the staff are vital components of their journey. With a commitment to delivering exceptional burgers and a passion for serving their customers, Kirby G’s is poised to thrive once again.
For more information about Kirby G’s and to stay updated on their menu offerings, visit My Local Henry Directory. Additionally, for those interested in discovering hidden gems in the area, tune into the I’m Local Podcast, where stories of local businesses come to life.
